We only store information about you that is necessary to ensure a secure remote consultation process.
This information comes both from the browser (main and mobile) versions of the service, and from our mobile applications: Medsenger, Medsenger Doctor, Medsenger Sync, Medsenger AKSMA, Medsenger Spirometer, ecgMob.
You can ask us to completely remove all this data from the platform.
To remove all information about you from the Medsenger remote monitoring platform, please contact us by email at support@medsenger.ru.
The letter must indicate your Medsenger login (mailing address or phone number). Any Medsenger user, both a patient and a doctor, can request the deletion of data.
After receiving the request, a technical support representative will contact you and ask several questions to confirm that it was you who requested the deletion. After this, within a few hours we will confirm by email that all data has been deleted.