Telemedicine service for your medical organization

The user, usually on the recommendation of the attending physician, in the department of paid services, simultaneously with the contract for his remote consultation with the attending physician, signs an Informed Consent for this service and a Consent for the provision of personal data. Their recommended samples are attached to the contracts between TelePat LLC and the medical institution.

After the patient pays for the contract, the administrator adds this contract in his personal account on the Medsenger platform, after which both the doctor and the patient receive a notification by email about the creation of a contract with an offer to use the attached link to the Medsenger website or a mobile application (for the doctor and the patient, respectively) for iOS or Android.

An alternative way is to place a request form for consultation on the website of your medical organization. Upon receipt of the application, the administrator receives a notification by email and confirms the application.

Since the platform is cloud-based, when using it, you can freely move from one device to another without losing information.

After completing the consultation, the user retains all correspondence, but no contacts of the coach remain.

For the same reasons as are relevant for instant messengers, plus:

• The user does not risk calling at the wrong moment and distracting the coach from an urgent matter;
• Usually people formulate the question more clearly in the text than in the oral conversation; the user can attach documents or photographs to the application to clarify the issue;
• The coach will more accurately understand the question and answer it more fully if he does it not "on the run" over the phone, but in a calm atmosphere at a convenient time.

• The Medsenger service maintains the confidentiality of personal data of users (doctors, patients) in strict accordance with the requirements of the legislation of the Russian Federation.
• Personal data is stored in Rostelecom's data center in a special secure storage that meets the requirements of the Federal Law “On Personal Data” No. 152-FZ. The data center has all the necessary documentation and certificates to guarantee the effectiveness of protection. The data center has all the necessary documentation and certificates that guarantee the effectiveness of protection.
• Passwords to Medsenger service user accounts are known only to the owners of these accounts and no one else. Medsenger does not generate passwords for users and does not send them by mail.
• TelePat LLC personnel servicing Medsenger do not have access to personal data of users, with the exception of information about officials of medical organizations necessary to support contractual relations.

The cost of a license for one coach is from 7,000 to 10,000 rubles per month (depending on the level of technical support), regardless of the number of connected users. The development of new remote monitoring scenarios at the request of medical institutions is paid additionally. The cost depends on the complexity of the work and is provided upon request.

The service is successfully used in dozens of private and public medical institutions throughout Russia. The current list can be found here.

To connect to the service...

1. Fill out the medical institution's questionnaire.
2. Enter into an agreement with us (we will contact you after filling out the form).
3. Get the access to the account for your institution and prepare a set of documents for the user - informed consent and contract. We will send the templates.
4. Offer a service to users, sign contracts, accept payment, consult, pay coaches for their work.

But you can start by creating a trial account. It won't take more than a minute.